Returns At DAN Europe we want you to be satisfied with your purchases on our online Shop. If something goes wrong, you can return any of the purchased items within a period of 10 working days, starting from delivery date. We can only accept returns for items in the original condition and packaging they were delivered in. We cannot accept return of damaged, worn, washed or altered items.
How to return items Just repack the item securely. Remember to fill out the return form and include it in the package. Send the package to:
DAN Europe Service Srl Cda Padune 11 64026 Roseto degli Abruzzi Italy
We strongly recommend you use a recorded-delivery service. All returns must be pre-paid. Shipping costs for returns will be refunded only if we delivered the wrong item or if we need to replace or fix a faulty item. In these cases you must contact DAN Europe to get approval on the shipping costs before shipment. We do not accept COD returns.
Refunds If all criteria are met, the refund will be processed and you will receive an e-mail confirming it. After this confirmation, the goods should be received by us within 15 days. No refund can be made until the goods arrive in our warehouse and the condition of the goods is checked by our staff.